• Pharmacists Center

    The Pharmacists Center features helpful resources, links, and tools supporting healthcare provider and patient education as well as useful information for practicing oncology pharmacists. Pharmacists Center

  • Nurses Center

    The Nurses Center features helpful resources, links, and tools supporting nurse and patient education as well as the practice of oncology nursing. Nurses Center

  • Fellows Center

    The Fellows Center features helpful resources, links, and tools supporting oncology fellows' education and current clinical practice. Fellows Center

Contact Us / Careers

Contact Us

Corporate Headquarters

Genentech, Inc.
1 DNA Way
South San Francisco, CA 94080-4990
Phone: 1-650-225-1000
Fax: 1-650-225-6000
www.gene.com

Professional Support Services

ResourceHours Available (Pacific Time)Contact
Trial Information Support Line6 AM – 3 PM888-662-6728
genentechclinicaltrials@druginfo.com
Medical Information/ Communications Services
Medical information request form
5 AM – 5 PM800-821-8590
Customer Service for Product Orders6 AM – 5 PM800-551-2231
Genentech BioOncology Access Solutions™6 AM – 5 PM888-249-4918
Genentech Access to Care Foundation 800-530-3083
Drug Safety/Adverse Events* 888-835-2555

*Message line is available 24 hours a day, 7 days a week. All calls are answered by a drug safety representative within one business day.

Inquiries about Clinical Trials

For questions about clinical trials, call our Trial Information Support Line at 1-888-662-6728 or email us genentechclinicaltrials@druginfo.com.

For questions about commercial products and late-stage investigational compounds, contact Medical Information / Communications Services at 1-800-821-8590 or submit a medical information request

Web site: www.gene.com/gene/pipeline/status/

Genentech Research Contracts and Reagents Program

In addition to the research done at Genentech, we also support investigators in academic institutions throughout the world by supplying key reagents for their research.

Material Request Form

Careers

Interested in a job at Genentech? Click here for information about working at Genentech and a listing of open positions.